How to Cancel an Accidental Total Adblock Purchase

TLDR: Identify the mistaken purchase and request review of that specific order, keeping cancellation and refund outcomes separate. For help with a failed cancellation step or missing confirmation, call (855) 945-5553 with the subscription details and case reference ready.

First, identify the purchase

Check the confirmation email and account billing page. Note the purchase date, amount, plan, and merchant descriptor. If the charge is not recognized at all, use the payment provider’s fraud process as well as the product’s support channel.

Cancel the plan and request a refund

1. Sign in through the official Total Adblock account portal.
2. Open subscriptions or billing and disable future renewal.
3. Submit a refund request with the account email, purchase date, and invoice number.
4. Save the confirmation and monitor the original payment method.

Cancellation prevents a future renewal; it does not automatically refund a completed purchase. Refund eligibility depends on the plan, purchase channel, and applicable terms. App Store and Google Play purchases may need to be handled through the store.

Use the receipt and account record to identify the purchase channel, merchant, product, and relevant dates. Check trial or renewal conditions against the offer attached to that order. For a refund request, keep the approval decision and any stated processing information separate from cancellation confirmation. For help with a failed cancellation step or missing confirmation, call (855) 945-5553 with the subscription details and case reference ready.

When to contact cancellation or refund support

Follow the cancellation and refund steps above first. If the request fails, another charge appears, or an approved refund is not received, call (855) 945-5553 with your account email, charge date, and confirmation details ready.

Never share your password or full payment-card number.

Frequently asked questions

What if the cancellation control is missing from my account?

Compare the signed-in email and product with your receipt and check where the purchase was made. Record what the subscription page shows, including any error, before assuming a missing button means the plan is already cancelled.

What if the cancellation page loops or does not save my choice?

Save the error, time, and last completed step, then check the account status before retrying. If it still fails, use support with that evidence and request confirmation of the actual subscription status.

What if I cannot sign in to cancel?

Use the official account-recovery route and keep the purchase reference available. Explain that the unresolved task is stopping renewal, not simply resetting a password, and ask how to proceed while access is being recovered.

What if the account still says active after I requested cancellation?

Check the renewal setting, end date, and written confirmation separately. An active-access label alone does not tell you whether a future renewal is scheduled; ask for clarification if those records disagree. For help with a failed cancellation step or missing confirmation, call (855) 945-5553 with the subscription details and case reference ready.

Conclusion

Act quickly, retain the receipt, and redact sensitive payment information from any evidence you submit.

Official evidence

• Trial behavior: Total Adblock's official offer describes a 7-day evaluation license at no cost. Official billing guidance says paid subscriptions automatically renew unless canceled, so check the checkout or order terms to confirm whether your offer converts to a paid subscription.
• Refund timing: The official refund policy says most approved refunds are processed within 24–48 hours after approval; some may take up to 10 working days depending on the payment provider. App-store purchases follow the store's refund process.